Ability to talk to the person im transfering the call to before i do transfer. - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: IP Phone Series (/forumdisplay.php?fid=4) +--- Forum: Configuration (/forumdisplay.php?fid=24) +--- Thread: Ability to talk to the person im transfering the call to before i do transfer. (/showthread.php?tid=4061) |
Ability to talk to the person im transfering the call to before i do transfer. - InfiniteIT - 07-06-2015 05:27 PM Hi All, I'm using the Yealink T48G Handsets. Current Provider is Voipfone. Main Ext 200 - Reception When the incoming call comes in its fine I can answer the call but as soon as I transfer the call it passes it straight on to the extension I've dialled and doesn't allow me to speak before I transfer the call. I know this did work previously or we had a way of it doing it previously but maybe since a firmware update has stopped? RE: Ability to talk to the person im transfering the call to before i do transfer. - Yealink_Michael - 07-07-2015 05:54 AM (07-06-2015 05:27 PM)InfiniteIT Wrote: Hi All, the steps are like below: 1. A call B, B want transfer A to C, but B want to talk to C first 2. B press Transfer +C number +OK/send、# 3. C will ring,when C answer the call ,B will talk to C first 4. if B confirm to transfer A to C ,just press Transfer again ! RE: Ability to talk to the person im transfering the call to before i do transfer. - InfiniteIT - 07-13-2015 05:22 PM Hi Michael, We have tested this and it only seems to work on a single handset the rest just transfer the call straight on with no announcement. Anything else we can try? Thanks RE: Ability to talk to the person im transfering the call to before i do transfer. - CWR - 07-14-2015 02:33 AM Check the Features / Transfer section of the phone webgui. It might be "Semi-Attended Transfer". Set to enabled and you should be able to do this. |