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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: Unavoidable load remote phonebook error (/showthread.php?tid=406)
Pages: 1 2
Unavoidable load remote phonebook error - satestebang - 05-01-2013 03:01 AM
Hello!,
I've made a test phonebook.xml file, and stored it at www/html folder at my elastix 2.4.0 pbx, and I can see it from http://192.168.0.100/phonebook.xml on every browser.
Test file includes this only contact:
<?xml version="1.0"? encoding="UTF-8">
<TestIPPhoneDirectory clearlight="true">
<Title>Test</Title>
<DirectoryEntry>
<Name>BUSINESS TEST BROS</Name>
<Telephone>123456789</Telephone>
</DirectoryEntry>
</TestIPPhoneDirectory>
I've registered it on my Yealink T38G, on remote contacts page, but when I open it from display, always get load remote phonebook error.
Firmware is latest, and I've checked xml format, URL, ... What in the world am I doing wrong?
RE: Unavoidable load remote phonebook error - jasit - 05-01-2013 07:28 AM
<?xml version="1.0" encoding="utf-8" ?>
<XXXIPPhoneDirectory clearlight="true">
<Title>Phonelist</Title>
<Prompt>Prompt</Prompt>
<DirectoryEntry>
<Name>customer</Name>
<Telephone>2045552111</Telephone>
</DirectoryEntry>
</XXXIPPhoneDirectory>
RE: Unavoidable load remote phonebook error - satestebang - 05-01-2013 08:02 AM
(05-01-2013 07:28 AM)jasit Wrote: <?xml version="1.0" encoding="utf-8" ?>
<XXXIPPhoneDirectory clearlight="true">
<Title>Phonelist</Title>
<Prompt>Prompt</Prompt>
<DirectoryEntry>
<Name>customer</Name>
<Telephone>2045552111</Telephone>
</DirectoryEntry>
</XXXIPPhoneDirectory>
Thank you, but it doesn't work.
Copied & pasted to phonebook.xml via WinSCP, but error is the same.
If code is not the trouble, where it can be?
The file is reachable because I can see it through Firefox, Explorer and Chrome.
RE: Unavoidable load remote phonebook error - satestebang - 05-03-2013 09:16 AM
To be exact, when I type http://192.168.0.100/phonebook.xml on my browser, automatically changes it to https://192.168.0.100/phonebook.xml, and claims some certificate error...
Is this important?
Thank you!
RE: Unavoidable load remote phonebook error - Chasman2001uk - 05-09-2013 06:13 PM
Hi I am having the same problem with the load remote phonebook error, I have updated the phones to the latest firmware. I have tried using the same php code I have on the old system and I have tried the xml output file as well, I can read both from within a browser but it won't access it on the phone. It also defaults to HTTPS which I have put in the URL field.
Hi I have found a way around this problem, under the security settings on the phone there is an option to only accept trusted certificates. if this is unchecked then the phone book opens up.
RE: Unavoidable load remote phonebook error - Yealink Support - 05-24-2013 02:44 PM
Hello all,
Please use attached phonebook.xml file and try.
Thanks.
RE: Unavoidable load remote phonebook error - kg4ysy - 05-30-2013 08:13 PM
(05-09-2013 06:13 PM)Chasman2001uk Wrote: Hi I am having the same problem with the load remote phonebook error, I have updated the phones to the latest firmware. I have tried using the same php code I have on the old system and I have tried the xml output file as well, I can read both from within a browser but it won't access it on the phone. It also defaults to HTTPS which I have put in the URL field.
Hi I have found a way around this problem, under the security settings on the phone there is an option to only accept trusted certificates. if this is unchecked then the phone book opens up.
I had the same issue and an alternative fix is to upload the CA that signed the certificate to the phone. You can upload it during provisioning using trusted_certificates.url or through the web interface under security.
RE: Unavoidable load remote phonebook error - Yealink Support - 06-04-2013 04:01 PM
Thanks all for your suggestion.
RE: Unavoidable load remote phonebook error - Ret - 12-05-2014 11:19 PM
Sorry to bring back such an old post. It seems the problem persists even on new firmwares as well.
I cannot get Remote phone books to load from a http connection. It works on https (with only trusted certificate disabled).
Yealink phones should inform that Remote phonebook loading is not supported on regular HTTP connection. (or fix it!)
RE: Unavoidable load remote phonebook error - James_Yealink - 12-08-2014 11:39 AM
Hi Ret,
HTTP connection is supported. What's the HTTP server you use?
Can you please send me the .xml file you use? I can have a check locally.
Regards,
James