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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: T42G - Calls for pickup (/showthread.php?tid=4046)
T42G - Calls for pickup - uwe85 - 07-02-2015 04:19 PM
Hi all,
my config is:
T42G (hw: 29.1.0.0 , sw: 29.72.0.55)
and the problem is:
i´ve configured on my phone a few blf´s. the led is working, the call to the number too.
i get a pickup dialog if one of them gets a call - so far so good!
the problem is, that the phone shows only the number of the callee:
Person A: 573
Person B: 576
Person C: 574
I´m person c, (a and b are blfs)
Person B calls Person A:
it should be: 573 << 576
it is: 573 << 573
the same happens if it is an external call.
Could it be a problem in the telefphone config or rather in the pbx?
I am a new to this topic, and i hope that my problem is described good enough!
Thanks
uwe
RE: T42G - Calls for pickup - James_Yealink - 07-03-2015 03:16 AM
HI UWE,
Can you go to Setting-> Configuration, start pcap trace.
Make a call from B to A, when you see the visual, stop pcap and export it to us.
We will check whether PBX server send a correct notify message firstly.
Regards,
James
RE: T42G - Calls for pickup - uwe85 - 07-03-2015 08:38 PM
Hi,
thank you for your help!
I´ve got it, but only the ones with sip protocol - i hope thats enough?!
Regards,
Uwe
RE: T42G - Calls for pickup - uwe85 - 07-20-2015 04:05 PM
*push*
any idea?
Regards,
Uwe