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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: Call Transfer when Call is being held is broken (/showthread.php?tid=40392)
Call Transfer when Call is being held is broken - c99hris - 12-07-2016 12:07 AM
Any T4x phone using firmware version 35.80.0.95
Call flow:
When I place a caller on hold, then press the BLF key for another user the call gets transferred automatically.
What I want to do is place a call on hold, call another user and say "joe is calling for you, can I transfer to you?" they would say either yes or no and based on the answer I could then transfer the call to the other extension. The way it is now I cannot put the call on hold to see if the other user can take the call.
My switch vendor Netsapiens is asking me to
"stop the device from sending a reefer when trying to page. "
Please help
Thanks
Chris
RE: Call Transfer when Call is being held is broken - Lucia_Yealink - 12-08-2016 10:33 AM
Hi Chris,
Please use the parameter below to do auto provision to solve this issue.
The parameter means when you press the DSS key during a call, it will do the operation that you configure:
transfer.dsskey_deal_type = 1
#0: New Call
#1: Attended Transfer
#2: Blind Transfer
Best Regards,
Lucia Lu
RE: Call Transfer when Call is being held is broken - c99hris - 12-08-2016 02:50 PM
(12-08-2016 10:33 AM)Lucia Wrote: Hi Chris,
Please use the parameter below to do auto provision to solve this issue.
The parameter means when you press the DSS key during a call, it will do the operation that you configure:
transfer.dsskey_deal_type = 1
#0: New Call
#1: Attended Transfer
#2: Blind Transfer
Best Regards,
Lucia Lu
I changed the setting to New Call and that solved the problem
Thanks