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Ping & Traceroute added in wrong place v81 firmware - Printable Version

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Ping & Traceroute added in wrong place v81 firmware - KNERD - 12-01-2016 05:23 PM

In the release noted for v81 it is noted Ping an Traceroute. These added tools are much appreciated, however they have been placed in the phone's menu making them not very useful at all.


Reasoning: Most of the times I am needing to access the phones, I am not on location, or not in the area of the phone itself. Most work done is remotely done. Thus those tools are utterly useless if I can't use them.

What can we do to get them in web interface?


RE: Ping & Traceroute added in wrong place v81 firmware - Lucia_Yealink - 12-05-2016 07:59 AM

Dear Customer,

The ping and Traceroute feature can only be use via phone user interface. So that it can't be used in the web interface.

Best Regards,
Lucia


RE: Ping & Traceroute added in wrong place v81 firmware - KNERD - 12-07-2016 02:05 AM

(12-05-2016 07:59 AM)Lucia Wrote:  Dear Customer,

The ping and Traceroute feature can only be use via phone user interface. So that it can't be used in the web interface.

Best Regards,
Lucia

Yes, exactly, and that is the problem.


RE: Ping & Traceroute added in wrong place v81 firmware - Lucia_Yealink - 12-07-2016 06:58 AM

Yes, but sorry to tell you that we can not support this function in web ui currently.


RE: Ping & Traceroute added in wrong place v81 firmware - KNERD - 12-08-2016 04:42 AM

(12-07-2016 06:58 AM)Lucia Wrote:  Yes, but sorry to tell you that we can not support this function in web ui currently.


Are there future plans for it?


RE: Ping & Traceroute added in wrong place v81 firmware - Lucia_Yealink - 12-08-2016 06:00 AM

It is pending.