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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: audio alert blf pickup does not work [SIP-T48G] (/showthread.php?tid=3997)
audio alert blf pickup does not work [SIP-T48G] - dennisp6688 - 06-24-2015 08:20 PM
Hello all,
I hope anybody out there can help me!
I have an issue with the audio alert blf pickup Option:
It don't play any sound!
In any combination of the alert types (visual and audio), the phone keeps quiet!
Now the important thing to know:
In any case the visual option works like a charm!
Here some additional infos about the phone:
Phone Type: SIP-T48G
Phone Firmware: 35.73.0.50
Phone Hardware: 35.0.0.0.0.0.0
RE: audio alert blf pickup does not work [SIP-T48G] - Flora_Yealink - 06-25-2015 12:28 AM
Hi,
I have tested it in my side with version 35.73.0.50.
when the parameter" Audio Alert for BLF Pickup" is configured with " Enabled " , when the monitor extension has incoming call, T48 will play 'du ' once to prompt the user.
would you please try again ?
Best Regards!
Flora
RE: audio alert blf pickup does not work [SIP-T48G] - Mortainous28 - 06-25-2015 11:56 PM
(06-25-2015 12:28 AM)Flora Wrote: Hi,
I have tested it in my side with version 35.73.0.50.
when the parameter" Audio Alert for BLF Pickup" is configured with " Enabled " , when the monitor extension has incoming call, T48 will play 'du ' once to prompt the user.
would you please try again ?
Best Regards!
Flora
Hello Flora, do you know if it's possible to change the "du" sound to another tone? My tone does work for the BLF, but if possible I would like something more..attention grabbing if I can configure it. Thus far I cannot find any settings to change it.
RE: audio alert blf pickup does not work [SIP-T48G] - Flora_Yealink - 06-26-2015 12:24 AM
Hi,
Sorry but there is no way to change the tone currently, I will submit your request to the product team.
Best Regards!
Flora
RE: audio alert blf pickup does not work [SIP-T48G] - Mortainous28 - 06-26-2015 01:15 AM
Thank you for your reply! Take care!
RE: audio alert blf pickup does not work [SIP-T48G] - velocityonline - 01-12-2016 02:58 AM
I second the capability to change the BLF audio.
Or the option to make it repeat.
RE: audio alert blf pickup does not work [SIP-T48G] - Chris Barron - 01-31-2016 09:50 PM
(01-12-2016 02:58 AM)velocityonline Wrote: I second the capability to change the BLF audio.
Or the option to make it repeat.
All - this thread relates to a question answered for me on the 'missing' audio alert' on BLF pickup.
Firstly, it may help to turn up the loudspeaker volume to max.
When I tested this feature i doubted it's useability because the tone was so short and low volume. People wouldn't notice it.
However, having put it into effect in a busy office I realise users soon begin to detect the 'du' alert when their ears become attuned. (pavlov's dogs)
I've had new user complaints that the 4 standard ring alerts are too similar. But, the same things happens, people soon learn to hear the difference.
Hope this helps
Chris