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T22P "RFC 2543 Hold" don't works - Printable Version

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T22P "RFC 2543 Hold" don't works - StefanYohansson - 06-18-2015 11:49 PM

Hi,

I'm configuring an T22P yealink phone, setting a flag for disable hold config, the flag supposed to be:

Code:
sip.rfc2543_hold = 0

when auto provision happens the option in "Features > General Info > RFC 2543 Hold" changes to "disabled". Anyway in the phone when i receive a call still possible to "hold" the call. Sad

it means, i just want to disable this option:
https://ask.natterbox.com/Support/1_Help/4_Cloud_PBX/1_Hardware/1_Phones/02_Yealink_T22P/Yealink_T22P_Quick_Guide#Putting_A_Call_On_Hold

Confused


RE: T22P "RFC 2543 Hold" don't works - James_Yealink - 06-19-2015 03:29 AM

Hi Stefan,

You can hide the hold softkey by customizing softkey layout.
Go to Setting-> Softkey Layout, enable custom softkey. Then remove the hold option in "on talk" states.

Regards,
James


RE: T22P "RFC 2543 Hold" don't works - StefanYohansson - 06-19-2015 03:56 AM

Hi James,

Thanks, this solution works. Smile

is there a way to make this config using "auto provision" in Yealink T20P ? I need to upgrade several devices.

(06-19-2015 03:29 AM)Yealink_James Wrote:  Hi Stefan,

You can hide the hold softkey by customizing softkey layout.
Go to Setting-> Softkey Layout, enable custom softkey. Then remove the hold option in "on talk" states.

Regards,
James



RE: T22P "RFC 2543 Hold" don't works - James_Yealink - 06-19-2015 05:18 AM

Yes. Download the autoprovision template of T22. Find Talking.xml in Softkey Layout folder and edit it. Then use autoprovision to upload the xml file.

Autoprovision parameter:

custom_softkey_talking.url =
phone_setting.custom_softkey_enable = 1

It's not applicable in T20.