+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: Answered call showing up in missed call log (/showthread.php?tid=39613)
Answered call showing up in missed call log - blainearcher - 11-18-2016 10:45 PM
We have 3 of the W52P handsets programmed to ring when lines 1 or 2 on the base ring. If you answer the line on one of the handsets the missed call log on that same handset still shows a missed call. I'm assuming it's coming from the other handsets not getting answered. Is there a way to stop this behavior without disabling the missed call log?
RE: Answered call showing up in missed call log - jamesf - 11-20-2016 04:31 PM
I'm also having the same issue. I answer the call on another handset but the remaining handsets log it as a missed call. Ideally calls answered elsewhere should not appear as missed calls. Advice or a fix would be useful. Thanks.
RE: Answered call showing up in missed call log - Lucia_Yealink - 11-21-2016 12:27 PM
Hi Sir，
Pease update the firmware to the latest version and reset the phone to factory, then test again.
Hope you a nice day.
Lucia