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T38G - Ringer Device for Headset - Printable Version

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T38G - Ringer Device for Headset - bwhitaker - 06-11-2015 10:30 PM

Client has two T38G phones and claims they used to ring on both the phone speaker and headset speaker at the same time.
Checking the phone's web interface at Phone tab --> Features --> Audio Settings, I can find the option 'Ringer Device for Headset' but the only two choices are 'Use Headset' or 'Use Speaker'. The drop down menu doesn't have 'Use Headset & Speaker' like on their T20P phones.

This page says the T38G should have the setting choice (as long as V70 or higher).
One phone is version and the other but neither has the third option. I went ahead and upgraded the .125 phone to version but still no 'Use Headset & Speaker' option. Please advise.

RE: T38G - Ringer Device for Headset - Flora_Yealink - 06-11-2015 10:58 PM

Sorry but T38 doesn't has the option , has a mistake , we will correct it.
sorry for the inconvenient.
Best Regards!