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T29 more than 2 accounts to different servers - Printable Version

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T29 more than 2 accounts to different servers - mycloudme - 06-02-2015 01:00 PM

Hello - I have been testing a t29 phone as an alternate option to T38.

I have found that when you try and register more than 2 accounts (to different servers), the phone automatically say "registration failed".

This means I cannot use for more than 2 accounts.

Please fix.


RE: T29 more than 2 accounts to different servers - Flora_Yealink - 06-02-2015 06:52 PM

HI,
We haven't heardthe issue before, please check whether you have used the latest version and configure the correct account information on the phone.
you can download the latest version from below link,
http://support.yealink.com/attachmentDownload/download?path=upload%2Fattachment%2F2015-3-12%2F6%2F696da9e5-f857-4318-ae04-0c208f90e36d%2F46.80.0.25.zip

If the issue still exist, please refer to below FAQ,
http://support.yealink.com/faq/faqInfo?id=169
Best Regards!
Flora


RE: T29 more than 2 accounts to different servers - mycloudme - 06-02-2015 07:18 PM

I have tried with firmware 46.80.254.28 and 46.80.0.25, it happens on both. I have also tested on several connections so know it is not a NAT or router issue. The T38 works great with many accounts, however T29 does not.


RE: T29 more than 2 accounts to different servers - Flora_Yealink - 06-05-2015 04:05 PM

Would you please share us the information we need ? you can send them to support@yealink.com
Best Regards!
Flora