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BLF With transfer and picK UP - Printable Version

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BLF With transfer and picK UP - Jeroen - 05-18-2015 05:26 PM

Hello, I would like to kwnoe how i can succesfully configure the following:

Using:
- 2 Yealink T46G,
- Firmware 28.73.0.45
- 3CX PBX 12 v6.1
- 3CX's pickup code = *20*

I want to create a DSSkey on Phone 1 that can
1 Show the status of Phone 2 (BLF)
2 Call to Phone 2 (stil BLF)
3 If I receive a call on Phone 1 1 want to be able to transfer it to phone 2 (transfer)
4 If Phone 2 receives a call, I want to be able to pickup the call from phone 1 (pickup)

So far, it seems i can only get numbers
1, 2 and 3 together
or
1, 2 and 4 together

I tried
- Group Call Pickup Code to *20*
- Using Directed Call Pickup Code to *20*
- using linekey.x.pickup_value instead of linekey.x.extension

but this either resulted in not being able to pickup the call of Phone 2 or not being able to rtransfer a call to Phone 2

Please advise


RE: BLF With transfer and picK UP - James_Yealink - 05-18-2015 11:52 PM

Hi,
just configure a BLF dsskey type. Fill the value filed with phone number, fill the extension filed with *20*.

1. The BLF will show the status.
2. In idle status, when you press the BLF phone 1 will make a call to phone 2.
3. When you answer a call in phone 1, press the BLF to transfer call to phone 2. If the phone 1 is in ringing status, you need to press forward + BLF.
4. When phone 2 receive a call, press BLF to pick up the call.

It it doesn't work, please let us know you configuration and in which steps phone doesn't work properly.

Regards,
James