Yealink Forums
Full SIP address "Not Valid" - Printable Version

+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: Full SIP address "Not Valid" (/showthread.php?tid=3764)



Full SIP address "Not Valid" - ruiseixas - 05-07-2015 11:24 AM

Hi,

When I try to call a full SIP address, like 'name@sip.com', it says Not Valid, it only accepts and calls the 'name' without the '@sip.com'!

Any ideas?

Thanks.


RE: Full SIP address "Not Valid" - Elaine_Yealink - 05-07-2015 05:32 PM

Dear,
May I assure that you are using the web interface to dial out? What is the phone number you have?

When dialing out, we support both "name" with and without"@sip.com".

Regards
Elaine


RE: Full SIP address "Not Valid" - ruiseixas - 05-08-2015 01:09 AM

(05-07-2015 05:32 PM)Yealink_Elaine Wrote:  Dear,
May I assure that you are using the web interface to dial out? What is the phone number you have?

When dialing out, we support both "name" with and without"@sip.com".

Regards
Elaine

Hi, the phone is the W52P, I didn't mention it because is this part of the forum about it. The firmware is the following:

Code:
Base: 25.73.0.27
Handset: 26.73.0.11

I'm using a XML file with all my phone book. This file looks like:

Code:
<?xml version="1.0" encoding="utf-8"?>
<root_group>
    <group display_name="All Contacts" ring="" />
</root_group>

<root_contact>
    <contact display_name="Rui (SIP)" office_number="rui" mobile_number="rui@sip.com" other_number="" line="2" ring="" group_id_name="" />
</root_contact>

When I select in the handset 'rui' it rings, when I select the full address 'rui@sip.com' it gives the "Not Valid" error. This addresses are an example.

Thanks.