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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: T48 lost password (/showthread.php?tid=3761)
Pages: 1 2
T48 lost password - mevalon - 05-06-2015 11:07 PM
Recently we changed from T46 to T48 Models.
A few days after configuring the new devices, I tried to login to one of the devices.
But I was told, that the password was incorrect.
I definitely didn#t change the default Login (Admin/Admin).
Also the Login to the Web UI was denied.
Is there another Possibility to recover Access or forcefully reset the phone?
Thanks in advance
RE: T48 lost password - James_Yealink - 05-07-2015 12:51 AM
Hi, You can long press OK button to reset phone.
Regards,
James
RE: T48 lost password - mevalon - 05-07-2015 03:11 AM
(05-07-2015 12:51 AM)Yealink_James Wrote: Hi, You can long press OK button to reset phone.
Regards,
James
Hi James,
thanks for your reply.
Pressing the OK Button for more than 1 minute didn't show any reaction.
Regards
Michael
RE: T48 lost password - James_Yealink - 05-07-2015 06:09 AM
Hi Michael,
What's the firmware of your T48G? What's your PBX server?
You configure the device in web interface or through autoprovision?
Regards,
James
RE: T48 lost password - mevalon - 05-07-2015 01:47 PM
Hi James,
the initial Configuration was made within the web interface.
Only Firmwareupdates are performed through autoprovisioning.
Firmware Version is: 35.73.0.50
Whre can I find the PBX Server?
Regards
Michael
RE: T48 lost password - CWR - 05-08-2015 02:30 AM
(05-07-2015 01:47 PM)mevalon Wrote: Whre can I find the PBX Server?
Did you initially configure the phone yourself thru the web interface? What PBX Did you connect them to under the Account Settings? (or perhaps a cloud host)
RE: T48 lost password - mevalon - 05-08-2015 01:58 PM
(05-08-2015 02:30 AM)craigreilly Wrote:(05-07-2015 01:47 PM)mevalon Wrote: Whre can I find the PBX Server?
Did you initially configure the phone yourself thru the web interface? What PBX Did you connect them to under the Account Settings? (or perhaps a cloud host)
Yes, I manually configured the phone. The PBX is a IP Adress of the Provider.
Regards
RE: T48 lost password - mevalon - 05-13-2015 07:05 PM
(05-08-2015 01:58 PM)mevalon Wrote:(05-08-2015 02:30 AM)craigreilly Wrote:(05-07-2015 01:47 PM)mevalon Wrote: Whre can I find the PBX Server?
Did you initially configure the phone yourself thru the web interface? What PBX Did you connect them to under the Account Settings? (or perhaps a cloud host)
Yes, I manually configured the phone. The PBX is a IP Adress of the Provider.
Regards
Hi Craig,
do you have any suggestions?
Regards
Michael
RE: T48 lost password - James_Yealink - 05-14-2015 04:53 PM
Hi Michael,
You may need to contact you service provide for this issue.
Long press OK button can reset phone. But the fucntion may be disabled through autoprovision by your service provider if it didn't work.
Regards,
James
RE: T48 lost password - mevalon - 05-14-2015 06:24 PM
(05-14-2015 04:53 PM)Yealink_James Wrote: Hi Michael,
You may need to contact you service provide for this issue.
Long press OK button can reset phone. But the fucntion may be disabled through autoprovision by your service provider if it didn't work.
Regards,
James
Hi James,
thank you for your answer.
I'll refer to my Provider...
Regards
Michael