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T41P transfer CID - Printable Version

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T41P transfer CID - Mark Belote - 05-05-2015 09:51 PM

Caller ID is not being passed when a call is transferred. Incoming DID call to phone A, A transfers call to phone B, only phone A's info is displayed, not incoming caller ID.


RE: T41P transfer CID - James_Yealink - 05-06-2015 12:22 AM

Hi Mark,

What's your sip server?
Please change the caller ID source to PAI-From in phone B and check again. The option is under Account-> Advacend


Regards,
James


RE: T41P transfer CID - Mark Belote - 05-06-2015 09:48 PM

E-Metrotel 50 4.5 rls., tried all the options under caller id source, no luck. It does transfer to a Nortel 2004 ip phone so I'm sure that the CID info is being transferred to next destination.