Yealink Forums
Battery not working in W52 - Printable Version

+- Yealink Forums (
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: Battery not working in W52 (/showthread.php?tid=3637)

Battery not working in W52 - MJAusman - 04-13-2015 10:25 PM

I have 5 W52 handsets with their own bases. They do not hold a charge for more than about 45 minutes at a time - after having spent the night on their bases. We've had the phones less than a year.
How can this be resolved? We loose customers mid-call because he phones drop the charge.
Thank you for your guidance.

RE: Battery not working in W52 - Elaine_Yealink - 04-14-2015 02:04 AM

Dear MJ,

Please note that the battery issue has been fixed with our V73 firmware. Please firstly upgrad them to the latest and test again:



Guide for upgrade:

Please kindly let me know the result.