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T48G blu tooth Issue - Printable Version

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+--- Thread: T48G blu tooth Issue (/showthread.php?tid=3618)



T48G blu tooth Issue - jacobburridge - 04-10-2015 04:07 AM

We are using Jabra Motion headsets and the BT40.

The blu tooths disconnect frequently. The blu tooth icon goes from white to grey.

It seems to be random and the only way to fix it is to reset the phone entirely - sometimes that does not work on the first attempt and multiple resets are required before the blu tooth will re-pair.


RE: T48G blu tooth Issue - James_Yealink - 04-10-2015 04:53 AM

Hi,

What's the phone firmware you are running on? Please upgrade it to latest firmware:
http://www.yealink.com/Upload/UCOne/2015.02.05/T4X/35.73.0.50.zip

If problem persist, go to Settings-> Configuration, set the syslog to level 6. When problem happens(blu tooth icon goes from white to grey) export the syslog and phone configuration file to us.

Thanks,
James


RE: T48G blu tooth Issue - jacobburridge - 04-30-2015 01:57 AM

Here is the attached config file.

(04-10-2015 04:53 AM)Yealink_James Wrote:  Hi,

What's the phone firmware you are running on? Please upgrade it to latest firmware:
http://www.yealink.com/Upload/UCOne/2015.02.05/T4X/35.73.0.50.zip

If problem persist, go to Settings-> Configuration, set the syslog to level 6. When problem happens(blu tooth icon goes from white to grey) export the syslog and phone configuration file to us.

Thanks,
James



RE: T48G blu tooth Issue - AerocomTech - 05-11-2015 12:11 PM

(04-30-2015 01:57 AM)jacobburridge Wrote:  Here is the attached config file.

(04-10-2015 04:53 AM)Yealink_James Wrote:  Hi,

What's the phone firmware you are running on? Please upgrade it to latest firmware:
http://www.yealink.com/Upload/UCOne/2015.02.05/T4X/35.73.0.50.zip

If problem persist, go to Settings-> Configuration, set the syslog to level 6. When problem happens(blu tooth icon goes from white to grey) export the syslog and phone configuration file to us.

Thanks,
James


Hi am also keen to hear a response to this issue. in my case I have T46 and T48 using BT40 with Plantronics Voyager Legend Headsets. Bluetooth disconnecting very frequently. Please help