UC-ONE feature for T48G - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: IP Phone Series (/forumdisplay.php?fid=4) +--- Forum: T4x Series (/forumdisplay.php?fid=31) +--- Thread: UC-ONE feature for T48G (/showthread.php?tid=3569) Pages: 1 2 |
UC-ONE feature for T48G - flatman - 04-02-2015 01:55 AM Hello, i'm having an issue with the UC-ONE feature for the T48G phone. I have enabled it using the following parameters: ###Only T46G/T48G Models support these parameter features.uc_enable = 1 features.uc_password = xxxxxx features.uc_username = xxxxxxxx@ccc However when i go to the Buddies feature on the phone, i dont see my list of buddies that are in the client. However. When i click the DND feature in UC-client, I can see it effecting the phone....so that tells me that its somewhat working. Can anyone explain why only the DND feature works for the uc-feature? I should be able to see my buddy-list. any help would be greatly appreciated. RE: UC-ONE feature for T48G - Flora_Yealink - 04-02-2015 06:06 AM Hello, Please let us know which version of T48 you have and we have guide about the feature http://www.yealink.com/Upload/UCOne/features/Quick_Setup_UC_one_IM&P_feature_on_Yealink_IP_Phones_with_BroadWorks%28UC_ONE%29_v1.0.pdf please first refer to it and then I will check internal to see what may cause the issue . Best Regards! RE: UC-ONE feature for T48G - Flora_Yealink - 04-02-2015 10:54 PM Hello , I have tested the UC feature in my side it can work well with phone version 35.73.193.10, after enabled the UC feature and configured the UC account and password , it shows All Buddies and the related contact info. Please check whether the account information is correct or not. and I have checked, it only have these states , available , away , busy , offline , would you please let us know more details about " When i click the DND feature in UC-client, I can see it effecting the phone"?. Thanks. RE: UC-ONE feature for T48G - flatman - 04-03-2015 09:18 PM (04-02-2015 10:54 PM)Flora Wrote: Hello , i'm using the latest version : 35.73.193.50 when i said --" When i click the DND feature in UC-client, I can see it effecting the phone"-----I was trying to say that the client is in-fact able to communicate with the phone, but only the DND feature is work...I still cannot see the buddy-list on the phone. (04-02-2015 10:54 PM)Flora Wrote: Hello , you stated you tested on 35.73.193.10....however on your site I don't see this version... I only see 35.72.193.10 can you confirm the version you were testing? RE: UC-ONE feature for T48G - Flora_Yealink - 04-03-2015 10:50 PM Sorry, I used the old version 35.73.0.10 version to do test and now I upgrade it to the latest version 35.73.193.50 and the test result is good, the phone can show the buddy list after I enabled the UC feature and configured the UC account. when i said --" When i click the DND feature in UC-client, I can see it effecting the phone"-----I was trying to say that the client is in-fact able to communicate with the phone, but only the DND feature is work...I still cannot see the buddy-list on the phone. You mean you enabled the DND feature , the presence of the account will turn to DND? Have you checked the Link in my first reply ? Whether you can change the presence of the account for example away, busy , offline, available through both the UC clinet and the phone side ? Best Regards! flora RE: UC-ONE feature for T48G - flatman - 04-03-2015 11:14 PM (04-03-2015 10:50 PM)Flora Wrote: Sorry, I used the old version 35.73.0.10 version to do test and now I upgrade it to the latest version 35.73.193.50 and the test result is good, the phone can show the buddy list after I enabled the UC feature and configured the UC account. When I change the status on the UC-client it does not effect the phone. When the only thing that effects the phone is the DND-feature when clicked on the UC-client. I also tried to set the Status to Available on the phone, manually, but when i do this the phone says "Set Failed" Do you know what i would get that message when trying to set the Status on the phone? RE: UC-ONE feature for T48G - flatman - 04-05-2015 04:56 AM (04-03-2015 11:14 PM)flatman123 Wrote:(04-03-2015 10:50 PM)Flora Wrote: Sorry, I used the old version 35.73.0.10 version to do test and now I upgrade it to the latest version 35.73.193.50 and the test result is good, the phone can show the buddy list after I enabled the UC feature and configured the UC account. Hello Flora, any update on this issue? **just following-up** RE: UC-ONE feature for T48G - flatman - 04-06-2015 09:17 PM (04-05-2015 04:56 AM)flatman123 Wrote:(04-03-2015 11:14 PM)flatman123 Wrote:(04-03-2015 10:50 PM)Flora Wrote: Sorry, I used the old version 35.73.0.10 version to do test and now I upgrade it to the latest version 35.73.193.50 and the test result is good, the phone can show the buddy list after I enabled the UC feature and configured the UC account. Hello Yealink team; just following up . If you have a moment, please advise. we're still having trouble viewing the buddy-list on the phone. We have the correct credentials /parameters in-place. RE: UC-ONE feature for T48G - flatman - 04-06-2015 11:20 PM (04-06-2015 09:17 PM)flatman123 Wrote:(04-05-2015 04:56 AM)flatman123 Wrote:(04-03-2015 11:14 PM)flatman123 Wrote:(04-03-2015 10:50 PM)Flora Wrote: Sorry, I used the old version 35.73.0.10 version to do test and now I upgrade it to the latest version 35.73.193.50 and the test result is good, the phone can show the buddy list after I enabled the UC feature and configured the UC account. I have another question. The information sent from the UC-client to the T48G..I'm assuming the events are transported via TCP correct? or is it UDP? RE: UC-ONE feature for T48G - flatman - 04-07-2015 12:58 AM (04-06-2015 11:20 PM)flatman123 Wrote:(04-06-2015 09:17 PM)flatman123 Wrote:(04-05-2015 04:56 AM)flatman123 Wrote:(04-03-2015 11:14 PM)flatman123 Wrote:(04-03-2015 10:50 PM)Flora Wrote: Sorry, I used the old version 35.73.0.10 version to do test and now I upgrade it to the latest version 35.73.193.50 and the test result is good, the phone can show the buddy list after I enabled the UC feature and configured the UC account. Flora, To answer your question. "Whether you can change the presence of the account for example away, busy , offline, available through both the UC clinet and the phone side ?" The answer is no, setting the status on the UC-Client does not effect the phone. The only thing that effects the phone is when I click the DND button on the UC-Client" |