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Attendant Transfer using the BLF - Printable Version

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Attendant Transfer using the BLF - thermel31 - 03-14-2015 10:07 PM

My organization deploys Yealink phones off of a Broadworks Platform and we noticed that when our subscribers try to do an attended transfer using the BLF key the call is transferred immediately. Transferring using the BLF key doesn't allow for the person doing the transfer to speak to the person before they transfer. Is there an easy setting to be able to do this?


RE: Attendant Transfer using the BLF - James_Yealink - 03-16-2015 10:40 AM

Hi,

You can set the transfer mode under Feature-> Transfer-> "Transfer Mode Vis DSSKey".

Regards,
James


RE: Attendant Transfer using the BLF - thermel31 - 03-16-2015 09:30 PM

That did it, thanks



(03-16-2015 10:40 AM)Yealink_James Wrote:  Hi,

You can set the transfer mode under Feature-> Transfer-> "Transfer Mode Vis DSSKey".

Regards,
James