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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Accessories (/forumdisplay.php?fid=28)
+--- Thread: T26P EHS36 Plantronics Savi W710 (/showthread.php?tid=3280)
T26P EHS36 Plantronics Savi W710 - duncan - 02-07-2015 03:00 AM
I bought a EHS36 so that I could use my Plantronics Savi W710 wireless headset with my T26P. It all works except the wireless headset mic i.e. I can hear the caller but they cannot hear me speaking. Have looked on the Forum and seen suggestions for updating the firmware on the EHS36. I have a copy of the guide for upgrading the EHS36 however, when I follow this and get to the point where it says "The phone LCD screen will prompt “Please insert expansion!” - it does not; instead I get 'Network IP Mode: IPv4'.
My T26P:
Firmware is 6.72.23.1
Hardware 4.0.1.44
Would some one be kind enough to help me resolve this problem.
Thanks
RE: T26P EHS36 Plantronics Savi W710 - James_Yealink - 02-07-2015 10:39 AM
Hi,
You need upgrade phone to 6.60.200.243 firmware to upgrade the EHS36. It will upgrade EHS36 to firmware 2.16.0.0.
Firmware link:
ftp://yealinkftp:yealinkftp@ftp.yealink.com/EHS%20upgrade/6.60.200.243.rom
Regards,
James
RE: T26P EHS36 Plantronics Savi W710 - duncan - 02-07-2015 11:26 PM
(02-07-2015 10:39 AM)Yealink_James Wrote: Hi,
You need upgrade phone to 6.60.200.243 firmware to upgrade the EHS36. It will upgrade EHS36 to firmware 2.16.0.0.
Firmware link:
ftp://yealinkftp:yealinkftp@ftp.yealink.com/EHS%20upgrade/6.60.200.243.rom
Regards,
James
Hi James
I tried to upgrade the firmware but it failed and the phone was stuck in permanent "Initialising" mode although it did try to update the EHS36 when I switched the power on and off.. I found out how to re install a UK latest version 6.72.23.3 by starting in safe mode and using TFTP, so am almost back to where I started. I am really confused with the numbering of the firmware. Is 6.60.200.243 an older version of the firmware and therefore the reason why it failed to install?
Duncan
RE: T26P EHS36 Plantronics Savi W710 - nkoch - 10-03-2015 12:01 AM
What's the FTP Password?
My credentials doesn' work