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Bug? Searching for German Umlaute like ä ö ü - Printable Version

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+--- Thread: Bug? Searching for German Umlaute like ä ö ü (/showthread.php?tid=3151)



Bug? Searching for German Umlaute like ä ö ü - speedy - 01-15-2015 10:47 PM

Hi,
I confugured remote phonebook so the phone loads phone book entries from server. I can search within the phonebook. But the search is not working with German Umlaute (ä, ü, ö). Anyone else with this problem? File at the server has encoding UTF-8 in header.

Regards,
Gunnar


RE: Bug? Searching for German Umlaute like ä ö ü - Yealink_Daniel - 01-16-2015 10:04 PM

Hi,

Could you please let me know the model and the frimware version of your phone ?

Thank you very much.

Daniel


RE: Bug? Searching for German Umlaute like ä ö ü - speedy - 01-17-2015 04:28 AM

T46G, 28.73.0.45

Gunnar


RE: Bug? Searching for German Umlaute like ä ö ü - speedy - 01-21-2015 10:21 PM

Any progress? Anything I can test?

Gunnar


RE: Bug? Searching for German Umlaute like ä ö ü - Yealink_Daniel - 01-22-2015 05:56 PM

Hi,

Thank you for your feedback.
Could you give me a phone book, so we can testing and investigating this problem with our R&D ?
And we will let you know the result as soon as possible.

Thank you for your cooperation.

Daniel


RE: Bug? Searching for German Umlaute like ä ö ü - lorn10 - 01-24-2015 01:48 AM

Just for Information, - I observed a similar error on Yealink T38G & T32G phones in conjunction with Caller ID Superfecta lookup module at FreePBX. In my case, all German Umlaut letters displayed at the phones are corrupted.

Firmware versions tested are 32.70.1.33 & 38.70.1.33 and 32.70.0.185 & 38.70.0.185. Probably all previous firmware are also affected.

I don't know exactly, but I think the problem is somewhere in phone firmware. Not in FreePBX or Superfecta lookup Caller ID module.


RE: Bug? Searching for German Umlaute like ä ö ü - Yealink_Daniel - 01-24-2015 01:20 PM

Dear Lorn,

Thank you for your feedback.
We are looking into it, any update will let you know as soon as possible.

Best regards
Daniel


RE: Bug? Searching for German Umlaute like ä ö ü - lorn10 - 01-24-2015 10:08 PM

Thanks for your fast response!

Well, it seems that I posted the issue at the wrong place, - sorry for that... The following thread seems to be the right one:

http://forum.yealink.com/forum/showthread.php?tid=1179

As mentioned, I can confirm this German umlaut problem also for the newest firmware of T32G & T32G. So this bug is still present. According to user Starlifter the problem seems to be in the UTF-8 implementation of the T38G & T32G firmware.


RE: Bug? Searching for German Umlaute like ä ö ü - Yealink_Daniel - 01-27-2015 04:57 PM

To Speedy,

About this search issue, I have replicated it in yealink site and submitted a request to our product department, any update will let you know.

If there is any questions, please feel free to contact us.

To Lorn10,

Please refer the forum 1179: http://forum.yealink.com/forum/showthread.php?tid=1179

Best Regards


RE: Bug? Searching for German Umlaute like ä ö ü - speedy - 01-27-2015 05:00 PM

Thank you - waiting for an update.