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Bug? Attended call transfer - Printable Version

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+--- Thread: Bug? Attended call transfer (/showthread.php?tid=3150)



Bug? Attended call transfer - speedy - 01-15-2015 10:27 PM

Hello,

seems to be a bug: Call comes in (T46G, firmware 28.73.0.45). Press hold. Press blf key on EXP40 to start attended transfer. Phone dials *8 as I can see in display. Not 11 as it should.
Key configuration: value: 10, extension: *8
(configured for pickup with Asterisk).
This was working with 28.72.0.45 firmware

This works: Call comes in. Press hold, press "new call", press blf key.

Regards,
Gunnar


RE: Bug? Attended call transfer - James_Yealink - 01-16-2015 04:30 PM

Hi Gunnar,

Yes, it should be an issue in T46G. I have let our QA dept know this and will be surely fixed in next public release.
Will the issue affect your dialy use? If yes I will request our R&D to release a firmware ASAP.

Regards,
James


RE: Bug? Attended call transfer - speedy - 01-17-2015 05:04 AM

Hi James,
thanks for the fast answer. I need it fixed within the next 1-2 weeks. Any public release planned for this timespan?

Regards,
Gunnar


RE: Bug? Attended call transfer - James_Yealink - 01-17-2015 10:49 AM

I have sent the request to them. Will know a release time next Tuesday.

Regards,
James


RE: Bug? Attended call transfer - speedy - 01-19-2015 05:48 AM

Thank you very much James, I'm awaiting Tuesday.

Regards,
Gunnar


RE: Bug? Attended call transfer - James_Yealink - 01-20-2015 08:55 PM

Hi Gunnar,

From the bug record, I can see that our sip engineer have finish analysis and it has been frowarded to our GUI dept.
We should be able to get a firmware this week or next week.

Regards,
James


RE: Bug? Attended call transfer - speedy - 01-20-2015 10:26 PM

Thanks James!


RE: Bug? Attended call transfer - James_Yealink - 01-29-2015 01:54 PM

Hi Gunnar,

Please get the new firmware fixing the bug in by this link:

ftp://James:494qh65Z@ftp.yealink.com/firmware/28.73.0.48.rom

Regards,
James


RE: Bug? Attended call transfer - speedy - 01-29-2015 04:10 PM

Hello James,

thank you very much. I installed it on three phones and it is working. Bug with attended transfer seems to be gone.
Will do tests today. After that rollout to around 80 phones.

Regards,
Gunnar