+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: Call Log missing from handset (/showthread.php?tid=3126)
Call Log missing from handset - bbls0627 - 01-11-2015 11:39 AM
I have a W52P and it has never saved a call log and displayed it. I can't tell what calls have come in, gone out, or missed calls.
Is there somewhere I have to go to set the phone to save the call logs? I am using Vonage Business if that helps.
RE: Call Log missing from handset - complex1 - 01-11-2015 05:38 PM
bbls0627 Wrote:I have a W52P and it has never saved a call log and displayed it.First make sure you are running the latest firmware version.
Then check at the Phone tab > Features > Save Call Log is Enabled.
Regards.
RE: Call Log missing from handset - Yealink_Daniel - 01-12-2015 06:26 PM
Hi,
Thanks for complex1’s answer.
Please follow these steps to enable save call log function:
--Login the user website interface -> Phone -> Features -> change “save call log” enable -> Confirm
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If there is any questions, please do not hesitate to contact me.
Thank you.
Best Regards