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Call History sometimes shows CID instead of called number - Printable Version

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Call History sometimes shows CID instead of called number - fetoa - 01-09-2015 05:34 PM

Hi all!!

I have realized that sometimes, the T26P telephone shows cd CID instead of the called call.

It doesn't happen always, just sometimes.

But if I recall with this history registry, it calls correctly to the called number.

Is it an error? I don't understand why sometimes show the CID and sometimes the called number.

Thank you!!


RE: Call History sometimes shows CID instead of called number - James_Yealink - 01-09-2015 05:44 PM

Hi,

Does the T26 run with Asterisk? What's the current configuration of caller ID source?
If it's PAI please change it to From and check again. It seems that in some case server will send a wrong caller ID to phone in PAI header.

Regards,
James