+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Configuration (/forumdisplay.php?fid=24)
+--- Thread: SIP-T20P No outgoing calls :( (/showthread.php?tid=3041)
SIP-T20P No outgoing calls :( - HN80 - 12-23-2014 11:01 PM
Hi I have a Yealink SIP-T20P phone and want to use a SIP Phone connection to my provider.
The phone works fine with incomming calls but I can's call out.
I have contacted my Provider (XS4ALL, The Netherlands) and settings are ok as far the can give support. No block on outgoing calles.
When I want to make a call I get this message in the window "Wrong Login or Password" But the password is correct.
Register Status: Registered
Does anyone knows what the problem can be?
RE: SIP-T20P No outgoing calls :( - CWR - 12-23-2014 11:37 PM
you would have to run a trace (wireshark perhaps) and check the fields being sent in the negotiation.
Then sent it to your provider and ask them what information might be missing.
RE: SIP-T20P No outgoing calls :( - HN80 - 12-24-2014 12:00 AM
Thx,
Wireshark does not see the phone. I think it's more a setting in the phone then a problem with connection to the SIP server.
RE: SIP-T20P No outgoing calls :( - James_Yealink - 12-24-2014 03:38 PM
Hello,
May I know what's your phone firmware?
When you call all numbers phone will pop up this error?
Please get a pcap trace and config.bin through these steps:
1. Go to Setting-> Configuration, start pcap feature.
2. Make two different calls to reproduce the issue.
3. Stop the pcap feature and export it.
4. Export config.bin file to us.
Regards,
James