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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: Hold TOnes (/showthread.php?tid=303)
Hold TOnes - telco@hancock.net - 03-25-2013 10:18 PM
Can anyone tell me if there are any sort of hold indications such as tones, that the person on hold can hear? I see where we can put music on hold server info but i only want to have tones.
I have gone through the phone and do not see anything, if i missed it please let me know where it is.
thanks.
RE: Hold TOnes - Yealink Support - 03-26-2013 03:14 PM
Hello,
1.Which model you used? T2X phones?
2.You can upgrade to our latest firmware from our website:
http://www.yealink.com/SupportDownloadfiles_detail.aspx?ProductsID=61&CateID=184&flag=142
3. Access to the webpage-Phone-Features-Audio Settings-Play Hold Tone
You can enabled Play Hold Tone, and set Play Hold Tone Delay time.
RE: Hold TOnes - telco@hancock.net - 03-26-2013 08:27 PM
(03-26-2013 03:14 PM)Yealink Support Wrote: Hello,
1.Which model you used? T2X phones?
2.You can upgrade to our latest firmware from our website:
http://www.yealink.com/SupportDownloadfiles_detail.aspx?ProductsID=61&CateID=184&flag=142
3. Access to the webpage-Phone-Features-Audio Settings-Play Hold Tone
You can enabled Play Hold Tone, and set Play Hold Tone Delay time.
wea re using the T28 & T26 they all have been updated to the latest software release. I will check ou thte link and see how it goes.
thanks
thats not what i was looking for. That setting alerts the phone operator that there is a call on hold. I am looking for something that the person who is put on hold can hear letting them know that the call has not been dropped. I do not want to install a music on hold server.