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t46g auto attendant - Printable Version

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t46g auto attendant - epphoneguy - 10-13-2016 01:02 AM

I've got a couple t46g phones that I'm testing and I'm running into an odd problem: when i dial a number that uses an auto attendant to answer i hear nothing and the phone will disconnect after about 5 seconds. If it's an auto-attendant I'm familiar with i can send the dtmf quickly and prolong the call while i get to the next level of the auto attendant but i will still hear no audio.

any ideas, anyone?


RE: t46g auto attendant - Quinlan_Yealink - 10-27-2016 04:45 PM

dear sir

this is Quinlan from Yealink.
for this case,could you help provide T46G firmware and collect packet capture?You can refer to the following link to collect the relevant files: http://support.yealink.com/faq/faqInfo?id=313