+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+--- Thread: T22P light (/showthread.php?tid=3016)
T22P light - jmanhique - 12-17-2014 02:46 PM
Good morning,
I have a Yealink T22P that stopped working at a client, when the I power the device, only LCD and the green light lit up.
Is the phone dead? What can I to try to fix this?
Thanks in advance.
RE: T22P light - Yealink_Peter - 12-18-2014 05:29 PM
(12-17-2014 02:46 PM)jmanhique Wrote: Good morning,
I have a Yealink T22P that stopped working at a client, when the I power the device, only LCD and the green light lit up.
Is the phone dead? What can I to try to fix this?
Thanks in advance.
Hello Jmanhique,
Please try to boot from Recovery Mode and updating firmware test, if failure, it may attribute to LCD module or mainboard issue, then contact your phone distributor for replacing.
For detailed operation about Recovery Mode, Please refer to :How-to-upgrade-Yealink-phone-on-recovery-mode-T22.zip
Thanks.
Best Regards,
Peter
RE: T22P light - jmanhique - 12-18-2014 06:33 PM
(12-18-2014 05:29 PM)Yealink_Peter Wrote:(12-17-2014 02:46 PM)jmanhique Wrote: Good morning,
I have a Yealink T22P that stopped working at a client, when the I power the device, only LCD and the green light lit up.
Is the phone dead? What can I to try to fix this?
Thanks in advance.
Hello Jmanhique,
Please try to boot from Recovery Mode and updating firmware test, if failure, it may attribute to LCD module or mainboard issue, then contact your phone distributor for replacing.
For detailed operation about Recovery Mode, Please refer to :How-to-upgrade-Yealink-phone-on-recovery-mode-T22.zip
Thanks.
Best Regards,
Peter
Good day,
I tried the instructions but, unfortunately there's no response on the phone. Looks like it doesn't even give the chance for it to boot
Regards
Jose
Regards