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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Wishlist (/forumdisplay.php?fid=13)
+--- Thread: Local account should not go through VPN (/showthread.php?tid=30109)
Pages: 1 2
RE: Local account should not go through VPN - avayax - 01-22-2018 08:21 PM
An insufficient workaround is to use SIP reinvites to allow for direct RTP media between endpoints without RTP going through the local server, then it works.
This works with Asterisk, but probably not with other PBXs or AVM Fritzboxes.
RE: Local account should not go through VPN - KNERD - 03-09-2018 06:27 PM
Can we get this looked at?
When adding a non VPN IP address account, things go bad.
RE: Local account should not go through VPN - avayax - 03-09-2018 09:15 PM
(01-22-2018 08:11 PM)KNERD Wrote: Yeah, I sure would like to know why this BUG has not been resolved.
You might try opening a new thread, but it's very hard to get Yealink's attention.
There is no way to properly report bugs and get status updates for them.
They need a bug tracker like Digium has for Asterisk, but there is nothing in sight.
RE: Local account should not go through VPN - Aishion_Yealink - 03-13-2018 03:55 AM
(03-09-2018 09:15 PM)avayax Wrote:(01-22-2018 08:11 PM)KNERD Wrote: Yeah, I sure would like to know why this BUG has not been resolved.
You might try opening a new thread, but it's very hard to get Yealink's attention.
There is no way to properly report bugs and get status updates for them.
They need a bug tracker like Digium has for Asterisk, but there is nothing in sight.
Dear customer,
This is Aishion from Yealink technical team, nice to know you. My pleasure to work for you!
For the VPN issue, we release a auto provision parameter in latest V80 that can modify the account using VPN or locally network, you can kindly try below provision string:
account.x.vpn_address_take_precedence=
0- Locally
1- VPN
The X mean the account. If you want the account 2 connect to locally network.
Please try to auto provision this string account.2.vpn_address_take_precedence=0
For information about auto provision, you can kindly refer to below guide:
http://download.support.yealink.com/download?path=upload%2Fattachment%2F2017-3-20%2F3%2Fb628df93-3522-44cd-9a99-fa79ba5f7fd2%2FYealink_IP_Phones_Auto_Provisioning_Guide_V81_70.pdf
For no reply issue, we recommend submitting your requests in our Ticketing system (https://ticket.yealink.com) for higher priority.
This is the best way to submit a case, you can follow the prompt to provide significant details and assign your own priority which is helpful for Yealink to understand the issue and respond the issue with correct priority. Also this tracking system can keep you and Yealink support team working with the latest details and status of each case.
If you don't have the account, please refer to below FAQ for how to create the account.
http://support.yealink.com/faq/faqInfo?id=678
Any question, please feel free to contact us.
Best Regards
Aishion
RE: Local account should not go through VPN - dig1234 - 03-13-2018 05:33 PM
Indeed this works! Thanks Aishion!
(03-13-2018 03:55 AM)Aishion_Yealink Wrote: account.x.vpn_address_take_precedence=
0- Locally
1- VPN
RE: Local account should not go through VPN - avayax - 03-13-2018 06:08 PM
Excellent, thanks!
RE: Local account should not go through VPN - Aishion_Yealink - 03-14-2018 02:05 AM
(03-13-2018 05:33 PM)dig1234 Wrote: Indeed this works! Thanks Aishion!
(03-13-2018 03:55 AM)Aishion_Yealink Wrote: account.x.vpn_address_take_precedence=
0- Locally
1- VPN
Dear customer,
You are welcome~
Any question, please feel free to contact us.
Best Regards
Aishion
RE: Local account should not go through VPN - Aishion_Yealink - 03-14-2018 02:05 AM
(03-13-2018 06:08 PM)avayax Wrote: Excellent, thanks!
Dear customer,
You are welcome~
Any question, please feel free to contact us.
Best Regards
Aishion