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T23G on a Zultys - Printable Version

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T23G on a Zultys - Kyle Peterson - 12-13-2014 01:47 AM

I have a new Yealink T23G phone connected to a Zultys MX250 v 9.0.4. The phone registers and I can make calls but I cannot receive calls. It looks like a UDP timeout issue. When someone calls the MX250 sends an 4 invites to the Yealink but never gets a response. It should be respond with a 100 Trying then 180 Ringing (as expected). Anyone ever run in to this?


RE: T23G on a Zultys - James_Yealink - 12-13-2014 12:36 PM

Hi Kyle,

Can you please send a pcap trace, level 6 syslog and config.bin file to us? We will analyze it. This post describe how to get them:

http://forum.yealink.com/forum/showthread.php?tid=1319

Regards,
James


RE: T23G on a Zultys - James_Yealink - 12-22-2014 11:45 AM

Hi Kyle,

Our R&D are analyzing the pcap trace.
Will update you once I get a feedback.

Regards,
James


RE: T23G on a Zultys - James_Yealink - 01-05-2015 10:47 AM

Hi Kyle,

We release a firmware for this issue. Can you have a try?

ftp://yealinkftp:yealinkftp@ftp.yealink.com/firmware/T23/44.80.0.12.rom

Regards,
James


RE: T23G on a Zultys - Kyle Peterson - 01-14-2015 01:06 AM

I did give it a try and it is working great! Thanks very much for your time.

Kyle