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T-48G shows CID:,own number> in dialed list - Printable Version

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T-48G shows CID:,own number> in dialed list - CloudConnect - 12-08-2014 10:52 PM

I have one customer with a lot of T48G phones who experiences an issue with the dialed list. For some reason certain outbound calls are showing up in the dialed list with CID:<own number> instead of the dialed number.
This seems to be cause by the fact that the dialed name is set to CID: <own number> while the dialed number is set correctly.
See the screen shot attached.
Customer is very unhappy with this behaviour.
I have not found a way to change this behaviour.
We have not found a relation to the number dialed, or the time of the day, or anything else that might explain why this happens.
Anybody seen this behaviour before? And if so, how was it solved?

Peter


RE: T-48G shows CID:,own number> in dialed list - CloudConnect - 12-09-2014 12:22 AM

found it: as discussed in the forum before
http://forum.yealink.com/forum/showthread.php?tid=1750
this is a problem that surfaces when the Yealink phones are used with a Asterisk server and the caller ID setting in the phone is set to PAI.
I have worked around it by setting the CID setting in the phone to from: