Can't import CSV or XML contacts - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: Dect Phone Series (/forumdisplay.php?fid=6) +--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23) +--- Thread: Can't import CSV or XML contacts (/showthread.php?tid=29573) |
Can't import CSV or XML contacts - splurzgalonk - 10-08-2016 03:54 PM Hi there. I cannot import any contacts into the base via Webinterface. Based on the templates that I can download from the webinterface of the base, I tried to import a handful of contacts. When I chose the csv or xml file, the webUI shows them in a list and I can assign the three columns. Parsing goes without an error and I get the "operation done" message. However, there is no contact visible in either the base nor the phone. and if I export the data right after importing, I simply get empty files. I also tried to put that csv file on one of my webservers and load the file via "Remote Phone Book". There, I can add the link and click "confirm" and the form simply gets cleared and nothing happens. Something is truly fishy with this w52p/w56 set of mine... Ah, btw... I am using a Mac with OS 10.11.6 and tried Safari, Chrom and Firefox to no avail. All behave the same. All other settings, as far as I have used are working well. Base firmware: 25.80.0.15 Base hardware: 25.1.0.0.0.0.0 RE: Can't import CSV or XML contacts - CWR - 10-09-2016 02:02 AM can you share the format of the document you are attempting to import? you can replace names and numbers with placeholders. RE: Can't import CSV or XML contacts - splurzgalonk - 10-10-2016 05:23 AM Craig. Thanks for your time. I've posted the file format in the other post. Since I don't really know, if it is more an issue of the w52p or the handset... http://forum.yealink.com/forum/showthread.php?tid=29608&pid=46240 RE: Can't import CSV or XML contacts - splurzgalonk - 10-14-2016 06:33 AM Ok. Support sent me a XML file, which I could make to work. Somehow, there must have been a "gremlin" in the template I downloaded from my base station. RE: Can't import CSV or XML contacts - Lucia_Yealink - 10-16-2016 04:06 PM (10-14-2016 06:33 AM)splurzgalonk Wrote: Ok. Support sent me a XML file, which I could make to work. Somehow, there must have been a "gremlin" in the template I downloaded from my base station. Hi Sir, You can download the template in Yealink website, below is the link: http://download.support.yealink.com/download?path=upload%2Fattachment%2F2015-3-12%2F3%2F7644cffa-63cc-48e8-b0fa-ada17f3b1ed3%2FYealink%20W52P%20AutoProvisioning%20Template_V50.zip |