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Can't import CSV or XML contacts - Printable Version

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+--- Thread: Can't import CSV or XML contacts (/showthread.php?tid=29573)



Can't import CSV or XML contacts - splurzgalonk - 10-08-2016 03:54 PM

Hi there.

I cannot import any contacts into the base via Webinterface.
Based on the templates that I can download from the webinterface of the base, I tried to import a handful of contacts.

When I chose the csv or xml file, the webUI shows them in a list and I can assign the three columns. Parsing goes without an error and I get the "operation done" message. However, there is no contact visible in either the base nor the phone.

and if I export the data right after importing, I simply get empty files.

I also tried to put that csv file on one of my webservers and load the file via "Remote Phone Book". There, I can add the link and click "confirm" and the form simply gets cleared and nothing happens.

Something is truly fishy with this w52p/w56 set of mine...

Ah, btw... I am using a Mac with OS 10.11.6 and tried Safari, Chrom and Firefox to no avail. All behave the same.
All other settings, as far as I have used are working well.

Base firmware: 25.80.0.15
Base hardware: 25.1.0.0.0.0.0


RE: Can't import CSV or XML contacts - CWR - 10-09-2016 02:02 AM

can you share the format of the document you are attempting to import?
you can replace names and numbers with placeholders.


RE: Can't import CSV or XML contacts - splurzgalonk - 10-10-2016 05:23 AM

Craig. Thanks for your time. I've posted the file format in the other post. Since I don't really know, if it is more an issue of the w52p or the handset...
http://forum.yealink.com/forum/showthread.php?tid=29608&pid=46240


RE: Can't import CSV or XML contacts - splurzgalonk - 10-14-2016 06:33 AM

Ok. Support sent me a XML file, which I could make to work. Somehow, there must have been a "gremlin" in the template I downloaded from my base station.


RE: Can't import CSV or XML contacts - Lucia_Yealink - 10-16-2016 04:06 PM

(10-14-2016 06:33 AM)splurzgalonk Wrote:  Ok. Support sent me a XML file, which I could make to work. Somehow, there must have been a "gremlin" in the template I downloaded from my base station.

Hi Sir,

You can download the template in Yealink website, below is the link:
http://download.support.yealink.com/download?path=upload%2Fattachment%2F2015-3-12%2F3%2F7644cffa-63cc-48e8-b0fa-ada17f3b1ed3%2FYealink%20W52P%20AutoProvisioning%20Template_V50.zip