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+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: T42G, T46G & T48G BLF CallerID unknown (/showthread.php?tid=29418)
T42G, T46G & T48G BLF CallerID unknown - Asterix - 10-07-2016 05:01 PM
Hello everyone,
I have the following setup running:
FreePBX 13 with Asterisk 13.9.1.
Trunks and Extensions are using chan_PJSIP.
The problem starts with the BLF feature because the inbound caller ID is not displaying correctly on the notificationof the phone. It shows
"[Extension being called] <-- Unknown".
Which configuration is needed to show the correct CID, which is calling the BLF "monitored" extension. ?
RE: T42G, T46G & T48G BLF CallerID unknown - Lucia_Yealink - 10-28-2016 02:53 AM
Hi Sir,
About your issue, please kindly share us more information below to do more trouble shooting:
1. please provide the level 6 syslog, config.bin and pace trace when you reproduce the issue for us to analyze. You can send the files to Lucia@yealink.com. About how to get the three files, please refer to the FAQ below:
http://support.yealink.com/faq/faqInfo?id=313
2. How many phone you have in total? And how many of them have the issue respectively(T42G/T46G/T48G)?
3. Does it happen every time when the monitor extension receive an incoming call? If not, how often?
Thank you for your information in advanced.
Best Regards,
Lucia