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Paging showing as missed calls - Printable Version

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Paging showing as missed calls - SVTphoneGuy - 11-21-2014 12:33 AM

We have the T48G phones here and every time we receive an interoffice page, it shows as a missed call. Is there a work around for this? It seems rather inconvenient. If I page looking for someone, everyone will show that there is a missed call from my extension and they cannot be sure if it was a page or if I actually called.


RE: Paging showing as missed calls - CWR - 11-21-2014 02:40 AM

have you tried using Multicast Paging instead?


RE: Paging showing as missed calls - SVTphoneGuy - 11-21-2014 04:05 AM

I will look into that


RE: Paging showing as missed calls - James_Yealink - 11-21-2014 03:10 PM

Yes, you can try a multicast paging firstly.

Phone will display missed call when it receives a cancel message without reason code "call complete elsewhere".
If you don't want phone to display missed call in this situation you may need to configure phone to send a cancel message with the "call complate elsewhere" reason code.

Regards,
James