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+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+---- Forum: T2xP Series (/forumdisplay.php?fid=21)
+---- Thread: T21 Share Line unavailable (/showthread.php?tid=2787)
T21 Share Line unavailable - joan@tbts.com.tw - 11-17-2014 06:31 PM
Hi all,
My Yealink T21 sometimes prompted "Share Line unavailable", then it can't work anymore.Can't make a call,Can't recive a call.
I wonder know what kind of circumstances it happened,what is the reason.
RE: T21 Share Line unavailable - James_Yealink - 11-18-2014 03:11 PM
Hi Joan,
If you enable Broadsoft SCA feature under Account-> Advanced interface but there is no a shared call appearance configured in Broadsoft server then phone will give this prompt.
So you can disable the option or add a second line in Broadsoft server.
Regards,
James