+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: attended transfer via XML command (/showthread.php?tid=2726)
attended transfer via XML command - ravensworld - 11-07-2014 04:28 PM
Hi guys,
how can I manage it, to make an attended transfer via XML command.
I changed the value for "Transfer Mode Via Dsskey" to "attended transfer", so I can manage it, to make an attended transfer directly via the phone itselfs.
Now I want to do it, via XML command.
User A calls user B, B answered the call.
User A hold user B,
User A calls user C, C answered the call.
Now I want to transfer user B to user C.
I tried to send a XML like this one:
Quote:<YealinkIPPhoneExecute Beep="no">It did not work, what's wrong?
<ExecuteItem URI="Key:TRANSFER"/>
</YealinkIPPhoneExecute>
Thanks for your help.
bye
RE: attended transfer via XML command - Yealink Support - 11-11-2014 05:25 PM
Hi Ravensworld,
When you press the XML Browser dsskey it equate to press transfer dsskey button. So you have to do a follow oeration to achieve an attended tranfer.
1. User A calls user B, B answered the call.
2. User A press transfer(XML DSSkey), input the number of C, press OK buttonto send the call.
3. User C answer the call.
4. User A press transfer(XML DSSKey) to transfer B to C.
The option "Transfer Mode Via DSSKey" is only related to transfer/BLF dsskey.
And may I know why do you want to configure a XML to achieve a transfer fucntion?
Regrads,
James
RE: attended transfer via XML command - ravensworld - 12-02-2014 09:24 PM
Hi James,
I want completely remote control my yealink phone via software. So I can initiate and answers calls or transfer calls and so on.
I will try to manage your posted sequence.
Or is there any other way to do that remotely?
Regards
Markus