Yealink Forums
attended transfer via XML command - Printable Version

+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: attended transfer via XML command (/showthread.php?tid=2726)



attended transfer via XML command - ravensworld - 11-07-2014 04:28 PM

Hi guys,

how can I manage it, to make an attended transfer via XML command.

I changed the value for "Transfer Mode Via Dsskey" to "attended transfer", so I can manage it, to make an attended transfer directly via the phone itselfs.

Now I want to do it, via XML command.
User A calls user B, B answered the call.
User A hold user B,
User A calls user C, C answered the call.
Now I want to transfer user B to user C.
I tried to send a XML like this one:
Quote:<YealinkIPPhoneExecute Beep="no">
<ExecuteItem URI="Key:TRANSFER"/>
</YealinkIPPhoneExecute>
It did not work, what's wrong?
Thanks for your help.

bye


RE: attended transfer via XML command - Yealink Support - 11-11-2014 05:25 PM

Hi Ravensworld,

When you press the XML Browser dsskey it equate to press transfer dsskey button. So you have to do a follow oeration to achieve an attended tranfer.

1. User A calls user B, B answered the call.
2. User A press transfer(XML DSSkey), input the number of C, press OK buttonto send the call.
3. User C answer the call.
4. User A press transfer(XML DSSKey) to transfer B to C.

The option "Transfer Mode Via DSSKey" is only related to transfer/BLF dsskey.

And may I know why do you want to configure a XML to achieve a transfer fucntion?

Regrads,
James


RE: attended transfer via XML command - ravensworld - 12-02-2014 09:24 PM

Hi James,

I want completely remote control my yealink phone via software. So I can initiate and answers calls or transfer calls and so on.
I will try to manage your posted sequence.

Or is there any other way to do that remotely?

Regards
Markus