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Why T42G web installation browser dies - Printable Version

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Why T42G web installation browser dies - imarsu - 11-03-2014 04:45 PM

HI

i have problem
we use T42G sip phone and some reason, the phone´s web managemet pages go get stuck, and the phone can not connect remotely.
if i want to get on the phone, the phone is to restart

phone
firmware version 29.72.74.2
hardware version 29.1.0.0.0.0


RE: Why T42G web installation browser dies - James_Yealink - 11-04-2014 07:07 PM

Hi Imarsu,

Can you please cofirm these information:

How many phones have the problem?
Does the issue happen frequently?
Do you have any operation before it's stuck?
And when the web interface is stuck can you do an operation through phone LCD?

Regards,
James


RE: Why T42G web installation browser dies - imarsu - 11-04-2014 07:43 PM

(11-04-2014 07:07 PM)Yealink_James Wrote:  Hi Imarsu,

Can you please cofirm these information:

How many phones have the problem?
Does the issue happen frequently?
Do you have any operation before it's stuck?
And when the web interface is stuck can you do an operation through phone LCD?

Regards,
James

HI

we have ~1500 phones and i this featurea is all of these.
but i has tested only 200 phone, but i think that all work the same way.

and when the web page is stuck, so i can program the phone "lcd-way" menu -setings-,,,,,,,, phone


RE: Why T42G web installation browser dies - imarsu - 01-13-2016 02:52 PM

hi

sorry we find reason why phone web prowser die.
reason is our Network scanner Nessus 5.2.6 that kill phone prowser