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+---- Thread: Dial from history - problem with "+" (/showthread.php?tid=2640)
Dial from history - problem with "+" - doctord - 10-27-2014 07:57 PM
The CLI for many calls is recorded in my phone history with a "+" as prefix.
Unfortunately, my PBX does not accept the "+" prefix, and thus I am unable to return a call by dialing from history.
Does anyone else have this problem? Has anyone a solution?
I am using FW version 7.72.23.3 on a T22PN phone. In Dial Plan I can replace a prefix, but this only accepts digits 0-9 and *. So I am unable to replace the "+" sign with "00".
RE: Dial from history - problem with "+" - James_Yealink - 10-27-2014 08:25 PM
Hi Doctord,
Pleae set the prefix as "+(.)" and then set the replace rule as "00$1".
Note: the quotation marks should not be included.
Regards,
James
RE: Dial from history - problem with "+" - doctord - 10-27-2014 08:55 PM
James
Thank you for your prompt support.
Typing "+(.)" without quotes enables me to enter the value.
But, when I dial from History the number dialled is still prefixed by the "+".
Any suggestion?
David.
RE: Dial from history - problem with "+" - doctord - 10-28-2014 09:38 PM
James
For UK numbers I have been able to match the prefix "x44(.)" and replace it with "0044$1". But, I find the "+" is not recognised by the phone.
It would be nice if this could be implemented in a future update.
Thank you.
David.
RE: Dial from history - problem with "+" - James_Yealink - 10-30-2014 11:38 AM
Hi Doctord,
I have a check, currently the T22 does not support replacing the character "+".
This is supported by other phone models like T4x. I have tranferred this result to our product departement and they will add the support in a later version.
Regards,
James