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DSS Panels keep rebooting - Printable Version

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DSS Panels keep rebooting - andycol - 10-24-2014 04:34 PM

Hi Guys,

We have a T28P with 4 DSS panels and the panels seem to be rebooting about 5-6 times a day at random times.

any ideas why?


RE: DSS Panels keep rebooting - BrettB - 10-24-2014 09:51 PM

(10-24-2014 04:34 PM)andycol Wrote:  Hi Guys,

We have a T28P with 4 DSS panels and the panels seem to be rebooting about 5-6 times a day at random times.

any ideas why?

Do you have an EHS36 connected also? I have a problem where after using the headset connected to the EHS36, my EXP39 will start rebooting a random intervals.


RE: DSS Panels keep rebooting - Lucas1 - 10-25-2014 12:42 PM

Hi andycol,

This is yealink technical support,nice to contact you.
could you tell us detail and help to check simple matters.
1, If use EHS36 or other accessory?
2, If concet the less DSS panels , do the issue still exist?
3, Do you use power adapter of DSS panels ?
4, Do the other model has this issue?


RE: DSS Panels keep rebooting - andycol - 11-12-2014 10:22 PM

Hi Lucas,

We do not have a EHS36 connected
we have tried with 2 panels and still the same, i think it is because the customer recieves over 10000 calls a day on that system and the dss is very busy.

any ideas?