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Stuck on initialising - Printable Version

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Stuck on initialising - DaveBTL - 02-28-2013 10:27 PM

Hi,

I've recently upgraded the firmware of a T20P to 9.70.0.130. Once the upgrade completed I brought up the web management page to make sure the firmware had taken, which it had.

I then went to make a quick test call, however, after entering the 10th digit the phone froze and I had to reboot it. Since then it gets stuck on the 'Initialising Please wait' screen.

Can anyone advise how to resolve this?

Cheers,

Dave.


RE: Stuck on initialising - DaveBTL - 03-12-2013 08:37 PM

Bump.

Any ideas?


RE: Stuck on initialising - rfrantik@rfcinc.com - 03-13-2013 01:21 AM

Have you tried defaulting the phone? We've had one or two get stuck on the initializing screen and a default took care of it.


RE: Stuck on initialising - _alx_ - 03-13-2013 06:59 PM

Upgrade the phone using the safe mode. It might need many tries, might go over 20+ tries to get it right.


RE: Stuck on initialising - DaveBTL - 03-13-2013 09:04 PM

Holding down ok doesn't seem to make a difference, it still says 'Initialising Please wait.'

How do I upgrade using safe mode?

Cheers.


RE: Stuck on initialising - rlsabin - 03-14-2013 09:09 AM

Dave
I dont know if you found this already but here is the link to the recovery mode instructions on Yealink's FTP server


[ftp://yealinkftp:yealinkftp@ftp.yealink.com/Recovery%20Mode%20Upgrade/How to upgrade Yealink phone on recovery mode.rar]


I was able to get a T22P that was stuck in the initializing please wait phase, up and running again using the recovery mode.

Rick
[/quote]


RE: Stuck on initialising - DaveBTL - 03-14-2013 07:15 PM

Thanks for that. I'll give that a try and see how it goes.

Cheers.


RE: Stuck on initialising - DaveBTL - 04-23-2013 06:09 PM

I've only just got round to trying this, as I've had a few projects on at work.

Following the instructions is simple enough, however, when I 'long press the speaker button' nothing happens. It just keeps saying 'Initialising Please wait.' I'm using a T20p, so the speaker button is on the bottom right.


RE: Stuck on initialising - DaveBTL - 05-23-2013 12:13 AM

Any ideas on the above?


RE: Stuck on initialising - rlsabin - 05-23-2013 12:32 AM

Dave
Are you holding the Speaker button down while you are plugging in the phone or pressing it after you have applied power?
My experience has been that you need to hold the Speaker button down while you power up the phone. Something to try.


Rick