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Queued Calls on Hold - Printable Version

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Queued Calls on Hold - bottomsup6 - 10-02-2014 03:04 AM

One of our customers is using the T26 and loves it, the only complaint she has is if she has more than two people on hold and she attempts to scroll through the calls on hold it doesn't show the other caller id numbers that are on hold. it just shows new call (i believe that is what the dispaly on the hold queue says)? Is there anyway we can set the phone so that if she has 8 calls on hold she can scroll all 8 calls and see the caller id on all calls instead of just the first two?

RE: Queued Calls on Hold - bottomsup6 - 10-03-2014 06:50 PM

i did failed to mention that it does show the first two calls on hold caller id...... sorry for that. total noob.

RE: Queued Calls on Hold - Coco_Yealink - 10-09-2014 05:52 PM

Hello bottomsup6,

What is the firmware of your T26 ? Could you please upgrade the phones to latest firmware and try again ?
upgrade the firmware