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+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+---- Forum: T2xP Series (/forumdisplay.php?fid=21)
+---- Thread: T28p screen blank (/showthread.php?tid=2495)
T28p screen blank - chris2014 - 09-30-2014 04:14 PM
Hi,
i have an issue with one of our t28p phones.
power is plugged in and the phone tries to start up, but all i get is a blank screen. Although power led is on and background light is working.
Also a factory reset didn't help.
I don't get an IP so i cant't access the website.
Has someone any suggestion?
thank you!
BR
Chris
RE: T28p screen blank - Yealink_Jim - 10-10-2014 05:19 PM
Hi,
Does the issue happen when the phone out of the box ? or the issue happen suddenly after working for some time ?
What is the reaction of the phone when you press phone buttons? would you please take a picture for me to check what is the issue？
You can send to my email: jim@yealink.com
Look forward to hearing from you.
RE: T28p screen blank - chris2014 - 10-14-2014 06:03 PM
Hi Jim,
thanks for your reply,
i can't get a mail through to you, but here my response.
the mentioned phone is in use for nearly two years now.
When i press phone buttions the background light is activated, but thats it.
Dialing a number and pressing OK is although not working.
In the attachment you find the mentioned picture.
Best regards
Chris
RE: T28p screen blank - agontero - 10-29-2014 07:57 PM
Hello, I have the same problem. Buy the phone is new (2 weeks).
Any suggestions?
Regards.
Andres
Hello, I have the same problem. Buy the phone is new (2 weeks).
Any suggestions?
Regards.
Andres
RE: T28p screen blank - Yealink_Jim - 10-30-2014 09:54 AM
(10-29-2014 07:57 PM)agontero Wrote: Hello, I have the same problem. Buy the phone is new (2 weeks).
Any suggestions?
Regards.
Andres
Hello, I have the same problem. Buy the phone is new (2 weeks).
Any suggestions?
Regards.
Andres
Hi,
I've been feedback to you in the mail.