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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+--- Thread: Headset micro volume too low (/showthread.php?tid=2472)
Headset micro volume too low - YannG - 09-25-2014 09:28 PM
Hi.
Since the arrival of T4x series that I've sold many times, all my customers using headset have the same problem: The headset micro volume is too low, resulting on remarks from their interlocutors, complaining they can't hear them correctly.
This problem is encountered on T42, T46 & T48 models, with last releases of Plantronics & Sennheiser headsets=.
I made up this information for several months to French distributor, but no feedback from Yealink.
My problem seems to be shared by many other users on this forum.
Question:
Does Yealink will correct it very urgently or do we have to buy other devices from competitors (Aastra, Snom...) where the problem doesn't occur ?
I've many project with hundreds of phone devices, where I can't get with Yealink till this problem will not be corrected.
Thanks for your urgent answer.
RE: Headset micro volume too low - James_Yealink - 09-26-2014 11:16 AM
Hi YannG,
You can adjust the headset send volume by this autoprvosion parameter.
voice.headset_send =
The value range from -120~30, defaul value is 1.
Regards,
James