+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+--- Thread: 24 hour clock (/showthread.php?tid=24569)
24 hour clock - HLCS - 09-21-2016 10:33 AM
I cannot get the w52p phones to stay on the 12 hour setting. I reset the phones but after a few hours they revert back to the 24 hours setting. Can someone tell me the correct way to fix this problems
Thanks again for the assistance.
RE: 24 hour clock - Kevin_Yealink - 09-21-2016 03:12 PM
Dear,
This is Kevin from Yealink support team, nice to know you.
For this issue, it is caused by reboot or drop, so the time will change back to default configuration.
So please upgrade the handset to the new firmware:
http://ftp.yealink.com/?ShareToken=CE55B1982F8F213DF23EF2648BD01E61072EA574
Then please enable the option with auto provision, then it will protect the local configuration.
auto_provision.custom.protect =1
For how to do a auto provision, please refer to the guide:
http://download.support.yealink.com/download?path=upload%2Fattachment%2F2015-3-12%2F3%2F6c69e3ca-b1be-4510-a76f-fc3e6f71ee77%2FYealink_W52P_IP_DECT_Phones_Auto_Provisioning_Guide_V73_27.pdf
Let me know if any update.
BR
Kevin
RE: 24 hour clock - HLCS - 09-22-2016 09:19 AM
(09-21-2016 03:12 PM)Yealink_kevin Wrote: Dear,
This is Kevin from Yealink support team, nice to know you.
For this issue, it is caused by reboot or drop, so the time will change back to default configuration.
So please upgrade the handset to the new firmware:
http://ftp.yealink.com/?ShareToken=CE55B1982F8F213DF23EF2648BD01E61072EA574
Then please enable the option with auto provision, then it will protect the local configuration.
auto_provision.custom.protect =1
For how to do a auto provision, please refer to the guide:
http://download.support.yealink.com/download?path=upload%2Fattachment%2F2015-3-12%2F3%2F6c69e3ca-b1be-4510-a76f-fc3e6f71ee77%2FYealink_W52P_IP_DECT_Phones_Auto_Provisioning_Guide_V73_27.pdf
Let me know if any update.
BR
Kevin
Thanks for the quick reply. Will work on it this weekend.
Thanks again
RE: 24 hour clock - Kevin_Yealink - 09-30-2016 11:08 PM
(09-22-2016 09:19 AM)HLCS Wrote:(09-21-2016 03:12 PM)Yealink_kevin Wrote: Dear,
This is Kevin from Yealink support team, nice to know you.
For this issue, it is caused by reboot or drop, so the time will change back to default configuration.
So please upgrade the handset to the new firmware:
http://ftp.yealink.com/?ShareToken=CE55B1982F8F213DF23EF2648BD01E61072EA574
Then please enable the option with auto provision, then it will protect the local configuration.
auto_provision.custom.protect =1
For how to do a auto provision, please refer to the guide:
http://download.support.yealink.com/download?path=upload%2Fattachment%2F2015-3-12%2F3%2F6c69e3ca-b1be-4510-a76f-fc3e6f71ee77%2FYealink_W52P_IP_DECT_Phones_Auto_Provisioning_Guide_V73_27.pdf
Let me know if any update.
BR
Kevin
Thanks for the quick reply. Will work on it this weekend.
Thanks again
Dear,
Let me know if any update. Does my solution work for you?
BR
Kevin
RE: 24 hour clock - Fraukas2 - 01-30-2017 07:41 PM
You could put this in your autoprovision template.
Code:
custom.handset.time_format=1