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T38G issues - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: IP Phone Series (/forumdisplay.php?fid=4) +--- Forum: Phone specific topic (/forumdisplay.php?fid=12) +---- Forum: T3xP Series (/forumdisplay.php?fid=22) +---- Thread: T38G issues (/showthread.php?tid=2378) |
T38G issues - Jadzia - 09-09-2014 11:40 AM Hi We have just replaced T28P's with T38G phones and experiencing the following issues: Echo in calls Phones lag, unresponsive Dropped calls on transfer A reboot seems to fix it temporarily but in an office environment this isn't an ideal work around. The phones are; Firmware Version 38.70.0.125 Hardware Version 21.5.5.160.64.0.0 I have tried to download the rom offered in another thread but it keeps timing out. Any suggestions? RE: T38G issues - James_Yealink - 09-10-2014 06:40 PM Hi Jadzia, The problem only occurs after phone running for some time? How many T38 have the problem? Please upgrade phone to .185 firmware, then reset it and check again. http://www.yealink.com/Upload/firmware/T3X/38.70.0.185.zip Regards, James RE: T38G issues - Jadzia - 09-11-2014 08:18 AM All 6 phones we purchased have exhibited issues, I have upgraded three now and it has resolved that issue so I will upgrade the rest. I was unable to download the rom, but have since discovered the download only works in IE and not any other browser! Thanks for the response (09-10-2014 06:40 PM)Yealink_James Wrote: Hi Jadzia, RE: T38G issues - rafael@protel.inf.br - 05-18-2015 06:11 AM I have problem with Session timers on t38G. I use the configuration below, but T38G isn't sending Re-Invite or Update. account.1.session_timer.enable = 1 account.1.session_timer.expires = 180 account.1.session_timer.refresher = 0 I use firmware 38.70.1.33 |