+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+---- Forum: T3xP Series (/forumdisplay.php?fid=22)
+---- Thread: T38G issues (/showthread.php?tid=2378)
T38G issues - Jadzia - 09-09-2014 11:40 AM
Hi We have just replaced T28P's with T38G phones and experiencing the following issues:
Echo in calls
Phones lag, unresponsive
Dropped calls on transfer
A reboot seems to fix it temporarily but in an office environment this isn't an ideal work around.
The phones are;
Firmware Version 38.70.0.125
Hardware Version 21.5.5.160.64.0.0
I have tried to download the rom offered in another thread but it keeps timing out.
Any suggestions?
RE: T38G issues - James_Yealink - 09-10-2014 06:40 PM
Hi Jadzia,
The problem only occurs after phone running for some time? How many T38 have the problem?
Please upgrade phone to .185 firmware, then reset it and check again.
http://www.yealink.com/Upload/firmware/T3X/38.70.0.185.zip
Regards,
James
RE: T38G issues - Jadzia - 09-11-2014 08:18 AM
All 6 phones we purchased have exhibited issues, I have upgraded three now and it has resolved that issue so I will upgrade the rest. I was unable to download the rom, but have since discovered the download only works in IE and not any other browser!
Thanks for the response
(09-10-2014 06:40 PM)Yealink_James Wrote: Hi Jadzia,
The problem only occurs after phone running for some time? How many T38 have the problem?
Please upgrade phone to .185 firmware, then reset it and check again.
http://www.yealink.com/Upload/firmware/T3X/38.70.0.185.zip
Regards,
James
RE: T38G issues - rafael@protel.inf.br - 05-18-2015 06:11 AM
I have problem with Session timers on t38G. I use the configuration below, but T38G isn't sending Re-Invite or Update.
account.1.session_timer.enable = 1
account.1.session_timer.expires = 180
account.1.session_timer.refresher = 0
I use firmware 38.70.1.33