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Audio problems - Printable Version

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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: Audio problems (/showthread.php?tid=2369)



Audio problems - minooch - 09-08-2014 02:44 PM

Hi,

I'm 2 problems with the T4x range and I'm not sure if anyone else is having the same problems or if is just me. Using a T42G & T48G

1) There is a echo that happens randomly on both phones where you can hear yourself very muffled, it is quiet and yet still very annoying.

2) I get an occasional loss of audio from the earpiece on both phones, only last for half a second maximum, enough to miss part of a sentence. Once again happens randomly.

Both phones are connected to a local Asterisk machine (Hyper-V).
Ping times are less than 1 millisecond.
Other brand devices connected don't have any issues.

Any ideas?


RE: Audio problems - engine411 - 09-08-2014 08:28 PM

Ping times less than 1 second aren't nearly close enough in my experience. 10-20 milliseconds latency is the max from what I understand, although there is some cloudiness on whether that is from phone to PBX or from PBX to provider, or both combined.


RE: Audio problems - minooch - 09-09-2014 07:39 AM

(09-08-2014 08:28 PM)engine411 Wrote:  Ping times less than 1 second aren't nearly close enough in my experience. 10-20 milliseconds latency is the max from what I understand, although there is some cloudiness on whether that is from phone to PBX or from PBX to provider, or both combined.

LOL,

I meant less than 1 millisecond - from phones to Asterisk.


RE: Audio problems - Jackiefouch - 11-10-2014 06:20 PM

This tutorial can help you identify and fix common sound problems in Windows, including no sound coming from your speakers or headphones. This tutorial doesn't cover sound problems related to specific programs. Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.