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GUI Menu missing tabs - Printable Version

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+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W56P(Wireless) (/forumdisplay.php?fid=57)
+--- Thread: GUI Menu missing tabs (/showthread.php?tid=23377)

GUI Menu missing tabs - Deepsky3539 - 09-10-2016 07:02 AM

So I purchased a W56P and it came with a W52P base station. I can register the phone to the base station but I cannot register the SIP account with my UCM6102 Grandstream phone switch. Setting that aside for the moment, I decided to upgrade everything to the latest software ...

So .. Lo and behold, my menu structure on the base station GUI is missing a bunch of tabs with the primary one being "Settings" so that I can actually perform an upgrade.

I have attached a screen capture of the GUI ... AM I missing something here?

RE: GUI Menu missing tabs - complex1 - 09-10-2016 06:00 PM


The W56P run on W52P hardware, but the firmware run on v80.
Seeing the attachement you have updated the W56P with the wrong firmware, v73 instead of v80.
Please upgrade the W56P with the proper and latest firmware
After the firmware upgrade, don't forget to factory reset the base.

RE: GUI Menu missing tabs - Deepsky3539 - 09-12-2016 10:58 PM

To be clear ... I haven't upgrade a thing yet. I was simply trying to upgrade it and didn't have the menu structure to do so.

RE: GUI Menu missing tabs - complex1 - 09-13-2016 01:27 AM

Then I guess you have a some sort of DOA.
I suggest to go back to your reseller and swap the base for a other one.

RE: GUI Menu missing tabs - Deepsky3539 - 09-13-2016 04:03 AM

I reset the base 3 additional times and it did end up giving me content under the "Phone" tab which allowed me to upgrade the firmware. Now I would like to get the account registered to my Grandtream UCM6102 which I cannot seem to figure out. Any clues?