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Response time support - Printable Version

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+-- Forum: Skype for Business/Lync (/forumdisplay.php?fid=48)
+--- Forum: T48G (/forumdisplay.php?fid=49)
+--- Thread: Response time support (/showthread.php?tid=23294)

Response time support - harald - 09-09-2016 03:07 PM

Hello and good morning from Germany,
We are testing T48G SFB Version for a customer.
I send yesterday an Email to to request a license file for the phone, but I haven't get an answer.
Is there no autoreply from this address, that confirmed my email arrived at support centre ?
How long would it take to get a license ?

kinds regards


RE: Response time support - harald - 09-09-2016 05:38 PM

Got an answer 30 Minutes ago, Unfornatually they read the wrong MAC Address 8 = B.
So I have to wait for an new licence file.

RE: Response time support - harald - 09-12-2016 06:07 PM

Today, I got my new license File and after 30 minutes the phone works.
Thanks to support @ yealink . com

Greetings Harald