+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: Skype for Business/Lync (/forumdisplay.php?fid=48)
+--- Forum: T48G (/forumdisplay.php?fid=49)
+--- Thread: Response time support (/showthread.php?tid=23294)
Response time support - harald - 09-09-2016 03:07 PM
Hello and good morning from Germany,
We are testing T48G SFB Version for a customer.
I send yesterday an Email to support@yealink.com to request a license file for the phone, but I haven't get an answer.
Is there no autoreply from this address, that confirmed my email arrived at support centre ?
How long would it take to get a license ?
kinds regards
Harald
RE: Response time support - harald - 09-09-2016 05:38 PM
Got an answer 30 Minutes ago, Unfornatually they read the wrong MAC Address 8 = B.
So I have to wait for an new licence file.
RE: Response time support - harald - 09-12-2016 06:07 PM
Today, I got my new license File and after 30 minutes the phone works.
Thanks to support @ yealink . com
Greetings Harald