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Handset will not upgrade - Printable Version

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+--- Thread: Handset will not upgrade (/showthread.php?tid=23063)

Handset will not upgrade - markm - 09-07-2016 10:10 PM

I did a base upgrade and then a firmware upgrade.

I have:
Firmware Version
Hardware Version

1 H1
2 H2
3 H3
4 H4

All my handsets are the except for one.

The H1 that's not showing a version... if I go on the phone itself and then get the status of the current firmware from handset status, it reports:

How can I get the new firmware on this handset?

RE: Handset will not upgrade - complex1 - 09-08-2016 06:38 PM

Please download the Handset Upgrade Tool so you can upgrade the handset(s) manually.