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caller id settings for two lines not working - Printable Version

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+--- Thread: caller id settings for two lines not working (/showthread.php?tid=2182)



caller id settings for two lines not working - djackman - 08-02-2014 08:34 AM

Recently added a second line to W52P using voip.ms service. When calling out on either line the recipient sees the voip.ms account number not the number assigned to the line. Voip.ms does not have feature to set caller id per DID. It looks like the W52P is not passing the caller id info to voip.ms

On the W52P phone numbers are set for each account in Account->Basic->Display Name

base has firmware 25.50.0.20, handset 26.40.0.15

Handset fw was downgraded to address short battery life problem with latest firmware.