+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: double tone (/showthread.php?tid=2021)
double tone - fropa - 07-04-2014 08:28 PM
while ringing i hear double (different) tones like i'm ringing to 2 different phones at the same time : I've 2 w52p and both of them have the same problem, how can i solve this ?
RE: double tone - Yealink Support - 07-08-2014 03:03 PM
Hi fropa,
Please access to the phone->features->180 Ringing.
Disable the 180 Ringing. Like below picture.
thanks
RE: double tone - fropa - 07-08-2014 08:37 PM
default it's disabled on my w52p too.Can you help me ?
RE: double tone - info@comfine.de - 07-28-2014 09:05 PM
Hello,
we have the same Problem! This happened to me after Update the Base-Firmware to 25.50.0.20.
It was disabled by default at my device also.
I enabled the feature, and now i only have one dial-tone - but this is not correct configuration now, isn't it?
Please give us some feedback regarding this function! thanks
Also, the german translation has nothing todo with it's function:
The regarding translation is: Vermitteln durch Auflegen
this means: transfer through hangup!
"Ringing" should be translated with: "Klingeln"
Please fix this and inform us, when this is done, thanks!
me again: i want to add, that if i enable the feature it does only give me one dialtone when i call my mobile only! if i call other numbers (fixed lines..) i still hear two dialtones!
please provide a fix for this issue as fast as possible, and please fix the copy&paste-mistake in the german translation as mentioned above. (i now have seen that you just took the translation 4 rows on top of the right one..)
RE: double tone - directel - 08-03-2014 03:56 PM
Has anyone had any luck with fixing this?
RE: double tone - info@comfine.de - 12-05-2014 11:34 PM
Hello again,
YEALINK??? ARE YOU THERE? This is a half year old..... has this been fixed????
RE: double tone - James_Yealink - 12-08-2014 11:23 AM
Hi all,
Sorry for not updating in time. We lost the post before.
Can you please upgrade to V73 firmware then do a factory reset and try again?
http://www.yealink.com/Upload/UCOne/2014.09.11/25.73.0.25.zip
If the problem persist can you please send pcap trace, level 6 syslog and config.bin file so we can do an analysis.
How to get these files:
http://forum.yealink.com/forum/showthread.php?tid=1319
Thanks,
James